Return and Refund Policy
Welcome to Travel Simplifier
Welcome to Travel Simplifier! Your satisfaction is important to us. Please read our Return and Refund Policy to understand how we handle returns and issue refunds for our services and products.
Eligibility for Returns: Products must be returned within [number] days of the delivery date. Items must be in their original condition, unused, and with all packaging intact. Customized or personalized items are not eligible for return unless defective.
Non-Returnable Items: Services such as hotel bookings, flight tickets, and travel insurance are typically non-refundable. However, exceptions may apply depending on the terms of the service provider.
Process for Returns: To initiate a return, contact our customer service team with your order number and reason for return. We will provide instructions on how to send back the product.
Shipping Costs for Returns: Customers are responsible for the shipping costs of returning the product unless the return is due to a defect or an error on our part.
Refund Process: Once we receive and inspect the returned item, we will process your refund. Refunds are issued to the original method of payment and may take up to [number] business days to reflect in your account.
Exchange Policy: For international deliveries, customers are responsible for any customs, duties, or taxes imposed by their respective countries.
Cancellation of Services: If you need to cancel a service, please contact us as soon as possible. Refunds for services will depend on the terms and conditions of the service provider.
Travel Simplifier Credits: In some cases, we may issue refunds in the form of Travel Simplifier credits, which can be used for future purchases on our platform.
Contact Information: For any questions regarding returns and refunds, please contact our customer support team.
Amendments to Policy: Travel Simplifier reserves the right to amend this policy at any time.
By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by this Return and Refund Policy.
